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Agents are available to assist you. Select a department so we can best serve you.
General Questions: General Questions: 888-530-3626
Report Credit Card Lost/Stolen: Report Credit Card Lost/Stolen: 800-444-6938
General Banking or Branch Questions: General Banking or Branch Questions: 800-642-0014
Report Debit Card Lost/Stolen: Report Debit Card Lost/Stolen: 800-395-0637
Overdraft Coverage Questions : Overdraft Coverage Questions : 866-432-2310
General Business Questions : General Business Questions : 800-853-9586
Corporate Treasury Servicing: Corporate Treasury Servicing: 866-461-1467
General Mortgage Servicing: General Mortgage Servicing: 877-217-9714
Omaha Mortgage Sales: Omaha Mortgage Sales: 402-602-5300
Lincoln Mortgage Sales: Lincoln Mortgage Sales: 402-323-5222
Other Loans Servicing: Other Loans Servicing: 800-642-0014
Hearing Impaired: Hearing Impaired: 855-827-9660
User ID/Password Assistance: User ID/Password Assistance: 877-932-3626

Frequently Asked Questions

What's my routing number?

First National Bank of Omaha routing number: 104000016
First National Bank (David City) routing number: 104913048

I forgot my User ID/Password. How do I log in to my account?

Click here and fill out your information on our Secure Password Reset page.

How do I activate my new card?

1. Click here to log in to your full site account
2. Select "Activate Card" from the link on the left side of the page

How do I setup or change my PIN?

1. Click here to log in to your full site account
2. Click the "Services" tab on the top navigation tabs
3. On the left side navigation, click "+Credit Cards Account Services" to update a Credit Card PIN  or "+Deposit Account Services" to update a Debit Card PIN
4. Click "PIN Request" 

Not seeing what you need?  Visit our Personal Help Center or Business Help Center.

Other ways to get in touch

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Send a Secure Email

Log in to your account and send a secure email using the Secure Message Center.
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Visit a Branch

First National has over 100 branch locations and 55,000 ATMs nationwide. 
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Tweet Us

@FNBOmaha is the official Twitter handle for First National Bank.
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Make a Payment Online

Log in to your online account to make an online payment 24/7.
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Credit Card Payment Address

Bankcard Payment Processing
P.O. Box 2557
Omaha, NE  68103
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Send Mail

First National Bank of Omaha
P.O. Box 2490
Omaha, NE   68103