Using the Account Overview feature will give you the most current balance and available credit, including any recent transactions/purchases. Please note, a transaction cannot be viewed until it has actually posted to your account.
The Account Overview screen may not reflect some items that are pending for processing. Please refer to the account transactions within the Account Detail to see which items have posted to the account.
If you have rewards points, you can redeem your Rewards Card points online. Simply log in to your business credit card account and click on the Rewards banner found on the Account Detail screen. You can also call the Rewards Service Center to place your redemption.
Yes. One of the many benefits of a First National Bank Credit Card is the Purchase security and extended protection program*. Nearly everything you buy with your Business Card is automatically protected from theft or damage within the first 90 days of purchase. Plus, the repair period on most original manufacturers' U.S. warranties is doubled for most items purchased with your card, up to one full year on warranties of three years or less.
Yes. If you need a new or replacement card, your company's Administrator may request it in the Customer Service requests section of the site. If your card has been lost or stolen, please call us immediately at 800-853-9586.
Our credit department reviews and approves all requests for additional cards. Upon approval the additional card will be sent. The delivery times will vary depending on your location. Cards will be mailed out within 48 hours from the date of the request.
If you lose your card, call us immediately at 800-853-9586 for assistance. We'll block your account and issue you a replacement card. In an emergency situation, such as when you're traveling, we'll get you a temporary replacement card within 24 hours.
Please provide the following information to the bank making the transfer:
Our bank name: First Bankcard
Bank phone number: 1-800-853-9586
Our ABA routing number: 104000016
Your name as it appears on your card.
Your credit card number.
The wire transfer must be received by First Bankcard prior to 4:55 PM CT to post to your credit card account the same day. Payments received after 4:55 PM CT or on a weekend/holiday will be applied to your account on the next business day.
If your company's Administrator has given you payment access, you can schedule credit card payments at your convenience 24 hours a day. If you schedule a payment to post the same day by 5:00 PM CT, your payment will be effective the same day. Any payment that is attempted for the same business day that is requested after 5:00 PM CT will post the next business day.
Online payments requesting same day posting submitted by 5:00 PM CT will be effective the same day. Payments requesting same day posting submitted after 5:00 PM CT will be applied to your account the next business day.
You can schedule credit card payments at your convenience 24 hours a day. You may schedule a payment to post the same day until 5:00 PM CT. Any payment that is attempted for the same day that is requested after 5:00 PM CT will be applied to your account the next business day.
You can cancel scheduled payments that are pending on your company credit card accounts or make changes to the amount, payment date, and bank account information up to 5:00 PM CT on the payment date indicated.
You cannot currently make an online payment for your company credit card accounts that are on AutoPay. If you would like to have your accounts removed from AutoPay or need more information, please call an Online Representative at 1-800-853-9586 between 7:00 AM and 7:00 PM CT, Monday through Friday for assistance.
Yes. Please provide the following information to the Western Union Agent:
Your credit card account number
Our company name: First Bankcard
Our Code City: Bankcard, NE
The payment must be received prior to 3:45 PM CT to post to your credit card account on the same day. Payments received after 3:45 PM CT or on a weekend/holiday will be applied to your account on the next business day. Fees will apply. Please contact Western Union for additional details.
Yes. Your company information and the account data is protected by multiple independent security protocols: firewalls, data encryption, and a verifiable Password. These create a secure electronic tunnel between your computer and the online account access system. Our online service supports the use of 256-bit encryption technology, one of the most secure forms of encryption currently available for commercial use over the Internet.
You can locate your Checking and Savings* account number and routing on your account checks. Your bank routing number will be 9 digits long and will be the first set of numbers on the bottom of your account check. Your account number will vary in length, and will be the second set of numbers on the bottom of your check.
For questions, call us at 800-853-9586 for assistance.