Privacy and Security
Online Practices

The Internet offers a convenient way to shop for financial services and conduct your banking online.

First National's Online Security Commitment is to maintain strict standards of security to protect our customers personal information. Protecting your confidential financial information is one of our priorities.

Customer information and account data is protected by safety features, such as firewalls, data encryption and Password verification.

First National Online Security Practices

• Do not share your online user ID and password. First National Online will not send any account information to your computer unless your unique user ID and password are entered correctly. For security purposes, First National Online authorized personnel will use your user ID and other account related information to verify your identity before being able to assist you with your online account.
  
  
• Our Online Banking system provides you with the date and time of your last session. This allows you to check the most recent online session each time you use Online Banking to ensure that nothing is out of the ordinary.
  
  
• First National Online uses a cookie to maintain authentication between our application server and your browser. This cookie ensures that we are maintaining a secure connection. When registered users terminate their connection to our site, this cookie is deleted.
  
  
• Your secure session will automatically terminate if you do not conduct transactions for 10 minutes. If this happens, you will have to log on again to access your accounts.

First National Online Security Services

• You can select to receive e-mail alerts to update you on the status of your First National accounts. This service is free when you are enrolled with First National Online.
  

  Priority Alerts

  
  
• You can also sign up to receive your statements online. This will help eliminate any risk of having information stolen or misplaced.
  

  eStatements

  
  
• Monitor your accounts daily with First National Online. View your transactions to ensure that you do not have any unauthorized transactions.
  

  Give Online Banking a try!

  
  
• Online payments are simple to set up and are secure.
  

  Learn more about BillPay and Making your First National Credit Card payment online.

  
  

If you have questions concerning our online services, Contact Us - 24 hours a day, 7 days a week. If you are not enrolled, what are you waiting for? Enroll today! - you'll find it's fast, safe and easy!

For additional information on First National's online practices, review our Online Agreement or our Getting Started Online FAQs. Review the remaining areas of our Privacy and Security section to learn more about Privacy, Security, E-mail Fraud, Card Safety and Identity Protection.