Business
Frequently Asked Questions

Information on enrolling your business banking and business credit card accounts online.

View our Business Online Demo and learn about the site's features and added functionality.

Online services, fees, troubleshooting and usage questions.

Contact us by e-mail, phone, fax or mail.

Information on changing your profile information and resetting your password.

Information on setting up and managing additional users at your company with different permission levels.

Explanation of terms used within the Help FAQ pages.

Information on protecting your accounts, use of encryption and cookies.

Online privacy options, e-mail security, and tips on safeguarding your information.

Learn about the account types, account history and features available with online account access.

Information on adding new accounts to your viewable selection for online banking.

Learn about the options available to download account history to your financial management software.

Information on search options for looking up specific transactions from your account history.

Information on viewing images of posted checks and deposit slips online.

Learn about transferring funds between your First National accounts or making payments to your loan & line of credit accounts. Users may also request advances from loan or line of credit accounts to depository accounts.

Information on the bill payment functionality, setting up merchants and paying bills online.

Information regarding Performance One Interest Bearing Accounts and how to make IBA Transfers.

Learn about ordering checks and deposit slips or copies of posted checks and past statements.

Learn how to update account nickames, make accounts viewable/non-viewable and change the transaction sort order for enrolled accounts.

Information on business credit card accounts and the features and functions available online.

Learn how to protect your card and prevent unauthorized use when shopping online.

Information about ordering a new or replacement card, how to request a credit limit increase & more.

Information about making credit card payments online.

Read about computer and browser requirements, information on cookies and supported personal management software.

Display of your PC configuration settings with a glossary of terms used.

Learn about using online account access with 128-bit encryption capable web browsers.