Business OverviewOur Customer Commitment
For 150 years, First National Bank has been built on core values of integrity, independence, and passion for our customers. Our commitment is to provide you with quality products, superior service, and our continued support and respect. Every First National employee aspires to follow these six guiding principles:
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Professional & convenient customer service 24/7
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Open & honest communications
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Clear & timely disclosure of the costs, fees and benefits of our products and services
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Fair, thorough & timely resolution for your questions
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Respect for your Privacy rights
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High level of security concerning your personal and financial information
Your satisfaction means everything to us. If you ever feel that you have not been treated according to these principles, we want to know about it. Call
This document outlines our commitment to you, our valued customer. Please be assured that this Customer Commitment does not in any manner alter, amend, supersede or modify the provisions, terms and conditions associated with your account.
